Office Hours

Reception hours: 8am -6.30 Mon-Thu, 8.45-5.30 Friday

Appointments from 8.30am


Payment is expected at the time of consultation. Cash, Cheque, Eftpos, Visa, and Mastercard are accepted. American Express and Diners Club are not accepted. We have a HICAPS claiming facility to claim private health rebates on the spot.

Workcover, Comcare, TAC and Veterans' Affairs

We are registered to treat all compesible patients. Patients seen by

Lucy Butler and Surya Sriram will be charged according to the schedules and procedures determined by the relevant agencies.

Please note that patients treated by Dr Guy Zito and Emily Riglar will be charged the same fee as private patients and will be expected to pay in full at the time of the consultation.


The federal government Enhanced Primary Care (EPC) program allows registered allied health practitioners to bill certain EPD items under Medicare. Carlton Physiotherapy supports this program which undertakes treatments for complex conditions in multidisciplinary settings and is pleased to offer this service to any patient who is referred by their general practitioner. Please note however we are not a bulk billing practice. Consequently payment in full is required on the day of treatment. Your medicare rebate can be claimed using the Medicare phone app or by taking your receipt to a Medicare office